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Talk to Sales

The Business of Customer Love Podcast

Learn from the world's leading experts in the field of customer advocacy about how to build your business in a more sustainable, profitable way by turning your biggest fans into an unstoppable growth driver. Available to download on all major podcast platforms.

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Taking your first steps to implementing a Customer Advocacy strategy in your business.

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How the power of handwritten notes can transform your customer relationships.

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How Boubyan Bank is using advocacy to build better products and keep their customers loyal.

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The secret psychology behind great customer experience you need to know about.

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Why Zing Cover's key policy is providing a premium customer experience.

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How New Balance and PVH are utilising their customer service teams to create more superfans.

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Serving up great CX: What other industries can learn from the hospitality sector.

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Take a Punk rock approach to your CX and create more superfans.

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How leading with Customer Inspired Growth can transform your business economics.