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Mention Me Blog

Read on for the latest customer advocacy and marketing insights

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Unleashing Wellness Warriors: Tapping into the Hidden Advocates of the Supplement Industry

Discover why top supplement brands are thriving through customer advocacy. Learn how brand fans are driving sustainable growth in the health, beauty and wellness industries.

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Latest posts

Retention

How is Your Customer Retention Rate Measured? Top Retention Metrics and How to Measure Them

Measure and Boost Your Customer Retention Rate: Learn Key Retention Metrics & Advocacy Strategies – Enhance your retention strategy with our guide on essential metrics and how advocacy insights can lead to lasting customer relationships.

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Customer advocacy

Chat GPT's Viral Growth: A Study in Customer Advocacy Marketing

Discover Chat GPT's explosive growth through customer advocacy and learn how Mention Me can harness this power for your brand. Uncover the secrets to transforming satisfaction into sustainable growth with expert insights into creating brand evangelists.

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Partnerships

Reflecting on NRF 2024: Insights from Mention Me

Read Mention Me's recap of NRF 2024, where customer advocacy met retail innovation. Dive into our insights and partnerships that redefine word-of-mouth referrals and customer-driven growth.

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Customer advocacy

How to Maximise Customer Retention: An Essential Guide to Keeping Your Customers Coming Back

Maximise Customer Retention: Discover how the right data and relationship-building strategies can increase loyalty and retention, turning satisfied users into avid brand ambassadors and strengthening the long-term health of your business.

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Customer advocacy

6 Simple Advocacy Marketing Moves to Boost Customer Retention

Struggling with customer retention? Explore our blog on advocacy marketing techniques, reveal new strategies to engage lapsed customers, personalise loyalty schemes, and redefine VIPs. Make your CRM data work smarter, increasing LTV and turning customers into brand advocates.

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Customer advocacy

How to Build a Winning Customer Advocacy Team

Forge the ultimate customer advocacy team with Mention Me's comprehensive guide. Learn how to structure a dynamic team across key departments to elevate customer engagement and harness the transformative power of advocacy for your brand.

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Customer advocacy

Building a Business Case for a Customer Advocacy Intelligence Platform

Discover the key to proving the impact of customer advocacy on your bottom line with the world’s first Customer Advocacy Intelligence Platform by Mention Me. Build a compelling case for enhancing customer loyalty, driving revenue, and slashing acquisition costs.

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Retention

5 Customer Retention Challenges Facing Every Business Marketer

It's 5x more expensive to acquire new customers than retain existing ones. So why do so many businesses overlook customer retention? Here are 5 reasons why.

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Customer advocacy

Future-Proofing eCommerce: Embracing Customer Advocacy for Sustainable Growth Beyond Black Friday 2023

Explore how customer advocacy reshapes eCommerce post-Black Friday 2023. Mention Me's insights reveal the shift from discounts to brand loyalty for lasting growth.

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