Skip to content

Enterprise Software Referral Program That Proves Its Own ROI

Your customers are your most trusted growth channel. Turn them into a measurable, compliant referral engine without the hassle of manual work, unreliable tracking, or influencer costs you can’t justify.

Trusted by leading ecommerce brands

The Referral Channel Your Whole OrganisationCan Trust

Launch your enterprise software referral program in weeks, with built-in governance, compliance, and measurable ROI.

Control your program at every level

Role-based access, approval workflows, and compliance-ready data handling are built for large teams from the start, not added later.

Handle volume without the strain

Process millions of customer, referral, and rewards records automatically. Your platform keeps up as your business grows.

Own your customer data

No third-party cookies or rented audiences. You get first-party referral insights that stay in your system and grow in value over time.

Prove revenue impact, not just volume

See how referrals impact LTV, revenue, and customer quality. These are the numbers your CFO and finance team care about.

Track organic word-of-mouth

Track the 14% of traffic hidden in DMs. See exactly who shares your products on WhatsApp and in direct messages. Stop guessing and track what actually drives your sales.

Your Referral Intelligence, End to End

Mention Me gives enterprise teams two ways to turn customer love into measurable growth.

Referral Platform

Turn customer advocacy into a governed, measurable growth channel.

  • Name Share® drives referrals through everyday conversation, no links needed
  • Predictive segmentation shows the right offer to the right customer
  • A/B testing draws on 45,000+ experiments across 4,000+ programmes
  • Extended Customer Revenue reveals the value of your best customers
  • Earned Growth® score, only available on Mention Me

Product Referral

See the word-of-mouth your analytics tool attributes to "direct."

  • Tracks product-level sharing over WhatsApp and DMs
  • Identifies who is sharing, what they share, and whether it converts
  • Reveals advocates who've never clicked a referral link
  • On average, 14% of product page traffic comes from invisible word-of-mouth

Three Programs Ready to Run
at Enterprise Scale

Global Referral Programs

Easily manage referral programs across markets and currencies, with local incentives and central reporting. Use one platform for every region.

Customer Advocacy at Scale

Find your most valuable advocates early. Predict who will support your brand and move beyond simple link sharing.

Creators as Trackable Advocates

Make your influencer spend accountable with performance- Turn influencer spending into advocacy you own. Use a channel you can control and measure, not one with unclear reach.

Product Referral Tracking

Identify which products customers recommend. Use these insights to validate launches and find cross-selling opportunities.

How It Works

  • Step 1

    Design and Govern

    Set up incentive rules, fraud controls, and team permissions in one place. Each stakeholder gets the access they need, and nothing more.

  • Step 2

    Activate and Track

    Your customers can refer others using secure links, codes, or channels. The referral program tracks every conversion from start to finish.

  • Step 3

    Optimise and Prove

    Automate reward fulfilment, generate enterprise reports, and keep improving your program. It will get better and more effective over time.

Features Your Whole Team
Needs to Say Yes

Referral tools fail at enterprise because they're built for one person: the marketer who set them up. Mention Me is made for everyone involved in the approval process.

Governance & Security

  • Role-based permissions and approval workflows
  • Compliance-ready data handling
  • Enterprise security standards (SOC 2, ISO 27001, etc.)

Tracking, Attribution & Fraud Prevention

  • End-to-end referral attribution across the full customer journey
  • Advanced fraud detection at scale
  • Customer-level performance analysis
  • Product-level sharing visibility across WhatsApp, DMs, and dark social

Ops & Engineering

  • Automated reward fulfilment without manual processing
  • High-volume throughput without performance degradation
  • API-level extensibility into your existing stack

Connect to Your Enterprise Stack

What Referrals Deliver at Enterprise Scale

16%
higher LTV than non-referred customers
25%
lower CAC thanpaid acquisition
3-5x
better conversion than paid leads
37%
higher retention than non-referred customers
25x
ROI versus paid and influencer spend

Heard From Enterprise Brands
Running It Today

We’ve always known that word-of-mouth is an extremely important marketing channel for us to build trust among our target consumers. Mention Me was an easy choice. Our programme’s performance is constantly improving, and its CPA is consistently cheaper than our other channels.

Diane Larramendy Chief Operating Officer at Linxea

Case Studies

Fashion

Fartech

Farfetch worked with Mention Me to launch a referral program in just six weeks. When customers could share by name, the results were:.

  • 15% increase in new customer acquisition
  • 20%+ referrals via Name Share®
  • £100+ incremental revenue per advocate
Beauty

Benefit Cosmetics

Benefit worked with Mention Me to boost brand advocacy by encouraging referrals. Through AB testing and improved processes, they achieved:

  • 30%+ of enrolled customers sharing in peak weeks
  • 24% more purchases from referred customers
  • Continuous improvement through cohort-based testing
Ecommerce

Bloom & Wild

Bloom & Wild worked with Mention Me to increase referrals from its subscription and gift customers. Here, results include:

  • 15% of new customers acquired via referrals in year one
  • 30%+ of new customers from referrals in peak months
  • 45%of referred customers become referrers themselves
Regulated Industry

OVO Energy

OVO worked with Mention Me to turn referrals into a valuable way to gain new customers. After four months, they saw these results:

  • 11% increase in online customer acquisition
  • 30%+ of referrals via Name Share®
  • Referred customers were 3× more likely to become referrers
  • Lower call volume and a happier Customer Service team

Pricing Built Around Your Requirements

Our enterprise referral marketing grows with your business. There are no limits on referrals, you get full visibility into performance, and you have dedicated support whenever you need it.

Common Questions

Is this suitable for regulated industries like finance and insurance?
Yes. Compliance-ready data handling, configurable approval workflows, and a full audit trail come standard, so you don’t have to request them separately.
How does it compare to Extole?
Extole is powerful but relies more on services and takes longer to implement. With Mention Me, you get the same enterprise-level features, but you can get started faster and see a clearer ROI from the beginning.
Can it handle multi-region governance?
Multi-market programs, localised incentive structures, and centralised reporting are all built-in features.
How is referral fraud prevented at scale?
Fraud detection covers the entire referral process, not just the reward stage. Rules, velocity checks, and behavioural signals all work together to handle high volumes.
What security certifications are supported?
Mention Me is ISO 27001 certified and fully GDPR and PECR compliant. The platform also uses industry-standard practices, such as encrypted data, regular penetration testing, and secure cloud hosting.
How long does enterprise implementation take?
Your dedicated implementation team will set a timeline based on your systems and integrations. Most enterprise teams go live much faster than with similar platforms.

Stop Paying for Reach You Can't Measure

Replace influencer spend with enterprise-grade customer advocacy you own and can prove.