Security at Mention Me

Trust

Mention Me is committed to trust, security and privacy in our product and services. We are ISO 27001 certified and GDPR and PECR compliant.

Security is embedded in everything we do — from design to development to continuous monitoring of the consumer-facing experiences we power in production. Mention Me is committed to the security of its own platforms, systems and services and the data entrusted to it by its customers and partners.

Looking to report a security vulnerability? See our Vulnerability Disclosure page.

Sub-processors

Sub-processor	Function	Location	Further details
Amazon Web Services, Inc. 1200 12th Avenue South, Suite 1200, Seattle, WA 98144, United States	The Mention Me platform is hosted by AWS in a multi-zone Tier 1 data center in Ireland.	EEA	Please see: Amazon Data Protection Compliance
Mailjet SAAS Ltd 23 Copenhagen Street, London, England, N1 0JB	Mention Me uses Mailjet for the purposes of sending emails to participants in the Service	EEA and UK	Please see: Mailjet Data Protection Compliance
Google Cloud, Ireland Ltd Gordon House, Barrow Street Dublin 4 Ireland	Mention Me uses services within the Google Cloud platform alongside Amazon Web Services to build, run and extend the Mention Me Platform.	EEA	Please see: Google Cloud Privacy and Compliance
Tray.io, Inc 25 Stillman Street, San Francisco CA 94107	(only relevant if client using specific integrations and/or smart features) Mention Me uses Tray.io’s platform in order to send and receive data to and from third party companies (at the Client’s request).	EEA and USA	Please see: Tray.io security measures With respect to the USA processing, Tray.io processes data in line with the EU model standard contractual
Lacework Inc 391 San Antonio Road, Floor 3, Mountain View CA 94040	Mention Me works with a security partner to assist in threat monitoring and security intelligence to support Mention Me in its own information security.	EEA and USA	Please see: Lacework’s security standard With respect to the USA processing, Lacework processes data in line with the EU model standard contractual clauses.
Posthog Inc 2261 Market Street San Francisco CA 94114	Mention Me uses this partner to assist in product analytics and ensure that we understand how users consume our products	EEA and USA	Please see: Posthog’s security information With respect to the USA processing, Posthog processes data in line with the EU model standard contractual clauses.

“We’ve gained valuable insight into how to engage our customers and build lifetime value. Since implementing our programme, we’ve significantly increased core marketing metrics. Mention Me provides excellent ROI as a marketing channel.”

Steph Powell

Global Digital Acquisition Manager

“Our CEO used to go to a bag show and honk his car horn until people came around to look at our bags. Mention Me takes that same mechanic and puts more data and science behind it. It’s word of mouth on Red Bull.”

Luke Collins

Chief Commercial Officer

“Since switching from in-house referral to Mention Me, we’re acquiring 4x more customers through this channel and serve a smoother and more sophisticated journey.”