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Why Existing Customers are the Ticket to Success for Travel and Hospitality Brands
How banks and insurance firms can evolve their marketing strategies to acquire and retain high quality customers that drive profitable revenue.
Customer advocacy (3)
Customer advocacy
Unlocking Lasting Beauty: The Power of Customer Loyalty in the Beauty Industry
Exploring Customer Loyalty in the Beauty Industry. Discover strategies to foster lasting connections and drive growth in the competitive beauty landscape.
Customer advocacy
How to drive profitable revenue for your business – now and in the future
Instead of relying on paid channels and discounts, think advocacy-first to hit monthly targets and drive sustainable results for your business. Here's how.
Customer advocacy
The A-Z of Customer Advocacy: L is for Loyalty
Thought your loyalty programme was doing enough to leverage and nurture brand advocacy? Don't be too sure...
Customer advocacy
The A-Z of Customer Advocacy: K is for KPIs
How modern CX leaders can measure customer advocacy KPIs to turn brand fans into a sustainable channel for business growth.
Customer advocacy
The A-Z of Customer Advocacy: B is for Best Customers
Discover who your truly most valuable customers are through the power of Extended Customer Revenue,
Customer advocacy
The top five recommended sectors of 2022
Discover which sectors came out on top for brand recommendations this year.
Customer advocacy
Why it’s time for luxury brands to leverage customer advocacy
Unlock the secrets behind sustainable growth as brands like Farfetch & Charlotte Tilbury leverage customer advocacy. Learn how to replicate their success.
Customer advocacy
9 questions to ask your referral marketing provider
Discover the essential questions to find your perfect referral platform, from getting set up to A/B testing and acquiring high lifetime value customers.
Customer advocacy
How to future-proof growth through customer advocacy
With the pressure mounting to shake up your marketing strategy, here's how to leverage customer advocacy for both short and long-term growth.