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Mention Me Blog

Read on for the latest customer advocacy and marketing insights

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How Customer Journey Mapping Can Boost Loyalty

Learn how customer journey mapping can boost loyalty by identifying pain points and creating personalised experiences. Explore steps to optimise your customer journey.

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Loyalty

Loyalty

4 Strategies to Build Loyalty for B2C eCommerce Brands

Discover 4 winning strategies to build loyalty for B2C ecommerce brands. Learn how customer advocacy marketing can help you stand out in a competitive market.

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Loyalty

Customer satisfaction: Why it matters & how to improve it

Learn why customer satisfaction matters and how to boost it with NPS, feedback channels, and sentiment analysis for better customer insights and improvements.

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Loyalty

How to Measure Customer Loyalty: 10 Key Metrics

Discover 10 key metrics for measuring customer loyalty and learn how to use them effectively to drive sustainable growth, improve retention, and boost advocacy.

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Loyalty

How to Gain Long-Lasting Customer Loyalty and Trust in Your Brand

Discover how to gain customer loyalty and trust. Learn 5 essential strategies to build strong emotional connections and enhance customer loyalty programs.

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Loyalty

Maximize Customer Loyalty: The Guide to Creating Passionate Fans

Learn to enhance customer loyalty with our comprehensive guide on creating passionate brand advocates through strategic, data-driven methods and insights.

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Loyalty

Bonds Beyond Points: How Experiential Rewards Inspire True Loyalty

Explore the benefits of experiential loyalty programmes over traditional points-based schemes. Learn how customer experiences foster deep customer loyalty.

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Loyalty

6 Ways to Increase Customer Loyalty Through Data-Driven Advocacy

Discover the game-changing impact of leveraging data-driven customer advocacy to revolutionize brand loyalty strategy, powered by insightful sentiment analysis

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Loyalty

How Customer Advocacy Nurtures Brand Loyalty

Explore how customer advocacy builds brand loyalty. Uncover the transformative power of personalised experiences and customer insights, and delve into the stages of a successful advocacy marketing journey with Mention Me.

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Loyalty

From Air Miles to Brand Partnerships: Why we need to rethink customer loyalty

Dive into the world of customer loyalty programs and their evolution. Explore genuine customer loyalty and the importance of customer experience in 2024

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