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Read on for the latest customer advocacy and marketing insights

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5 Steps to Building a World-Class CRM Customer Retention Strategy

Uncover essential steps for optimising your CRM customer retention strategy. This post explores CRM advantages, strategic integrations, and a process for enhancing customer retention.

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Retention

Retention

How to Optimise Conversion and Customer Retention through A/B Testing

Discover the power of A/B testing in optimising conversion and customer retention rates. Explore strategies and case studies from top brands.

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Retention

Customer Retention vs Customer Acquisition: Why your existing customers hold the key to growth

Discover how prioritising customer retention over acquisition can unlock substantial growth. This blog reveals how transforming loyal customers into advocates powers organic expansion.

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Retention

Mastering Customer Feedback: 7 strategies for enhancing customer satisfaction

Unlock the power of customer feedback to enhance retention with our top strategies. Learn how to gather, analyze, and action feedback for a thriving brand community and customer loyalty.

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Retention

How to Drive Customer Retention with Advocacy Marketing

Learn how customer advocacy fuels retention and unlocks deeper insights into your consumer base. This guide explains advocacy marketing strategies to identify high-value customers, personalise communication, and improve customer experiences for sustained business growth.

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Retention

Customer Loyalty vs. Customer Retention: Getting the most out of both

Dive into our blog post on navigating the differences between loyalty and customer retention. Discover how to turn customers into loyal advocates that come back often!

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Retention

A Holistic Segmentation Strategy to Save Money and Boost Retention

Discover a smarter way to save on marketing while boosting customer retention. Learn how deep advocacy insights can refine your segmentation strategy and turn passive purchasers into vocal brand advocates.

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Retention

How is Your Customer Retention Rate Measured? Top retention metrics and how to measure them

Measure and Boost Your Customer Retention Rate: Learn Key Retention Metrics & Advocacy Strategies – Enhance your retention strategy with our guide on essential metrics and how advocacy insights can lead to lasting customer relationships.

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Retention

How to Maximise Customer Retention: An essential guide to keeping your customers coming back

Maximise Customer Retention: Discover how the right data and relationship-building strategies can increase loyalty and retention, turning satisfied users into avid brand ambassadors and strengthening the long-term health of your business.

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Customer advocacy

6 Simple Advocacy Marketing Moves to Boost Customer Retention

Struggling with customer retention? Explore our blog on advocacy marketing techniques, reveal new strategies to engage lapsed customers, personalise loyalty schemes, and redefine VIPs. Make your CRM data work smarter, increasing LTV and turning customers into brand advocates.

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