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Mention Me Blog

Read on for the latest customer advocacy and marketing insights

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The Top 10 Customer Retention Metrics for 2025

Learn the 10 best customer retention metrics to help your brand retain your most valuable customers in 2025 and beyond.

Retention

Retention

5 Steps to Building a World-Class CRM Customer Retention Strategy

Discover essential steps to optimize your CRM retention strategy. Explore advantages, integrations, and effective tactics for boosting customer loyalty.

Retention

Optimise Conversion and Customer Retention through A/B Testing

Discover the power of A/B testing in optimising conversion and customer retention rates. Explore strategies and case studies from top brands.

Retention

Customer Retention vs Customer Acquisition: The key to growth

Explore loyalty versus customer retention strategies in our blog. Learn to convert customers into loyal advocates who return frequently!

Retention

Enhancing Customer Satisfaction: 7 Customer feedback strategies

Enhance retention with top feedback strategies. Discover how to gather, analyze, and act on feedback, fostering customer loyalty and a thriving brand community.

Retention

How to Drive Customer Retention with Advocacy Marketing

Learn how customer advocacy fuels retention and unlocks deeper insights into your consumer base. This guide explains advocacy marketing strategies to identify high-value customers, personalise communication, and improve customer experiences for sustained business growth.

Retention

Customer Loyalty vs. Customer Retention: Getting the most out of both

Dive into our blog post on navigating the differences between loyalty and customer retention. Discover how to turn customers into loyal advocates that come back often!

Retention

A Holistic Segmentation Strategy to Save Money & Boost Retention

Save on marketing, boost customer retention. Use deep advocacy insights to refine segmentation, turning passive purchasers into vocal brand advocates.

Retention

How to Maximise Customer Retention: An essential guide to keeping your customers coming back

Maximise Customer Retention: Discover how the right data and relationship-building strategies can increase loyalty and retention, turning satisfied users into avid brand ambassadors and strengthening the long-term health of your business.

Customer advocacy

6 Simple Advocacy Marketing Moves to Boost Customer Retention

Struggling with customer retention? Explore our blog on advocacy marketing techniques, reveal new strategies to engage lapsed customers, personalise loyalty schemes, and redefine VIPs. Make your CRM data work smarter, increasing LTV and turning customers into brand advocates.

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