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How is Your Customer Retention Rate Measured? Top Retention Metrics and How to Measure Them

Measure and Boost Your Customer Retention Rate: Learn Key Retention Metrics & Advocacy Strategies – Enhance your retention strategy with our guide on essential metrics and how advocacy insights can lead to lasting customer relationships.

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Retention

Customer advocacy

How to Maximise Customer Retention: An Essential Guide to Keeping Your Customers Coming Back

Maximise Customer Retention: Discover how the right data and relationship-building strategies can increase loyalty and retention, turning satisfied users into avid brand ambassadors and strengthening the long-term health of your business.

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Customer advocacy

6 Simple Advocacy Marketing Moves to Boost Customer Retention

Struggling with customer retention? Explore our blog on advocacy marketing techniques, reveal new strategies to engage lapsed customers, personalise loyalty schemes, and redefine VIPs. Make your CRM data work smarter, increasing LTV and turning customers into brand advocates.

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Retention

5 Customer Retention Challenges Facing Every Business Marketer

It's 5x more expensive to acquire new customers than retain existing ones. So why do so many businesses overlook customer retention? Here are 5 reasons why.

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