Skip to content

Mention Me Blog

Read on for the latest customer advocacy and marketing insights

Brand advocacy (3)

Brand advocacy

Infographic: Secrets of a referable brand

Infographic on the ingredients of a referable brand. Who do we trust most and what combination of brand values & offer is most likely to drive a recommendation.

Brand advocacy

Brand love: 5 sure fire ways you know you have a referrable brand

Whilst referral can work for most brands with an eye on product quality, customer service & price, these other factors take customer advocacy to another level.

Brand advocacy

Optimising the Referral Funnel

Why optimising the refer-a-friend funnel is crucial to referral marketing success. Insights from the 200+ referral programs powered by the Mention Me software.

Brand advocacy

Harnessing word of mouth for viral growth

We believe referral marketing is the most powerful form of marketing. Read our practical steps for putting together a successful referral marketing campaign.

Brand advocacy

FB's Algorithm Changes: Opportunity for Referral Marketers

Referral is driven by real conversations being shared organically via social channels. Facebooks algorithm puts authentic referrals above old-school paid media

Brand advocacy

A new breed of pet owners - why trust & advocacy matter

Owners treat pets as members of the family & use word of mouth to establish trust in pet brands. This offers marketers opportunities to build on brand advocacy

Brand advocacy

3 Key Takeaways for Referral Marketing for Family Days Out

Parenting networks can be a key source of ideas for family days out. So referral can drive customer acquisition for businesses in the family leisure sector.

Brand advocacy

Dark Social: Referral Mystery or Star Wars Convention?

Dark social is any social traffic which is not attributable to a known source. Growth in messenger apps has led to more traffic being attributed to dark social.

Brand advocacy

Moments of Truth

The customer journey is defined by two moments of truth. AB testing can ensure your referral program navigates these final two hurdles on the path to purchase.

Brand advocacy

Nudging to Success: Part 3 of the Referral Psychology Series

Explore why the science of influence is the most reliable referral conversion strategy there is. The topic is 'nudging' and how it can help you get referrals

Brand advocacy

Can referrals work in an omni-channel environment?

Referral is great way to become part of the customer conversation. Name sharing enables this wherever they are happening; great for Omni-channel retailers.

Brand advocacy

How to make referral a great marketing channel in fashion

Customers are more likely to refer-a-friend with an offer that is compelling, timely & easy to share. Optimise with AB testing for a killer marketing channel.

Brand advocacy

How to build a brand without spending a fortune

What is the evolving future of brand marketing? Trusted recommendation and referral will be the brand building channel of the future.

Brand advocacy

Focusing on Referrals: The Glasses Direct Story

Learn how Glasses Direct has gone from strength to strength with Mention Me's referral marketing platform

Brand advocacy

Integrating Refer a Friend into your business

Discover effective ways to add a Refer-a-Friend program that drives growth and strengthens customer relationships in your business.

Brand advocacy

Why customer experience is the key to great referrals

Why customer experience is the key to great referrals

Brand advocacy

How Does Airbnb Use Digital Marketing: The Story Behind Airbnb's Refer a Friend Programme

Discover the story behind Airbnb's "Refer a Friend" program and how it fueled massive growth. Learn the strategies that turned users into brand advocates and revolutionized referral marketing.

Brand advocacy

The Rewards of Generosity

Discover how refer-a-friend marketing boosts customer acquisition and loyalty through trusted recommendations and word-of-mouth referrals.

Brand advocacy

Refer-a-friend vouchers: why offer discounts on other sites?

Refer-a-friend vouchers can be a powerful way to get refer-a-friend to be more effective for an online business. Boost customer acquisition by up to 20%.

Stay in the know

Subscribe to our blog and get monthly emails packed full of the latest marketing trends and tips