Customer Retention Strategies to Growth Your Business
In a post-COVID world, loyal customers are essential for business success. Discover 5 customer retention strategies to reduce marketing costs & drive growth.
Sophia King
Author
Latest posts
Brand advocacy
Referral Customer Journey Optimization: 4 Steps to Succeed
If your referrals aren’t converting into new customers, you’re missing out on revenue. Discover how referral customer journey optimization can help you overcome this challenge and acquire loyal customers.
Customer advocacy
Unleashing Wellness Warriors: The hidden advocates of the supplement industry
For travel & hospitality brands, summer is a golden opportunity to increase revenue and acquire valuable customers. Here's how to make the most of it.
Marketing trends
8 Effective Customer Engagement Strategies with Real Brand Examples
Learn proven customer engagement strategies with real examples. Boost loyalty, retention, and advocacy with our expert guide.
Seasonal promotions
Here's how to reach your ideal consumers this Black Friday
Change your approach this Black Friday to launch a fully optimised, multi-channel acquisition strategy that keeps on growing your business.
Customer advocacy
Why Existing Customers are the Ticket to Success for Travel and Hospitality Brands
How banks and insurance firms can evolve their marketing strategies to acquire and retain high quality customers that drive profitable revenue.
Seasonal promotions
The Golden Quarter: what Q4 2022 means for retailers in 2023
Find out how you can use learnings from Q4 2022 to drive success in 2023.
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The Advocacy Awards: February's shortlist and winners
Find out who picked up the accolades for Best Campaign Pivot and Advocate of the Month in this month's Advocacy Awards.
Mention Me updates
Mention Me opens Boston office with new team
Find out about the team leading the US charge in our new Boston office.
Press releases
Press Release: Fred Reichheld Joins Mention Me as an Advisor
The best-selling author and creator of NPS will help drive forward our mission to realise the true value of customer advocacy for ecommerce brands.