It’s 5x more expensive to acquire new customers than to keep existing ones.
Increasing customer retention by 5% can increase company revenue by 25-95%.
Highly engaged customers spend 60% more per transaction.
Recent Posts
5 customer retention strategies to grow your business
6 ways the Coronavirus is changing business (for the better)
The Coronavirus has changed things. A lot of things.
In fact, many news headlines are claiming it’s changed our lives/ business/ [fill the blank] forever.
5 customer retention challenges facing every business marketer
In last week’s blog, we explained why customer retention is so important. But as every product and marketing professional knows all too well, encouraging customers to return is easier said than done.
Mention Me announces new customer retention product: Mention Me Retain
Referral marketing and customer retention technology business Mention Me has accelerated the launch of its new product, Mention Me Retain, to support brands in the current climate.
Customer retention: what it is, why it matters and how to calculate it
Customer retention strategy. What do you think when you hear that phrase?
