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How retailers can recreate the in-store customer experience online
Effective customer experience strategies have become crucial in the pandemic. With more consumers shopping online, here's how multichannel retailers can adapt.
Latest posts
Mention Me updates
Q&A with Mention Me's co-founders
Co-founders Andy Cockburn and Tim Boughton reveal their inspiration for Mention Me, how things have changed, and their plans for the future.
Brand advocacy
10 highlights from the Mention Me Awards 2020
On 1st October, we hosted the Mention Me awards ceremony to celebrate the very best in referral marketing. Here are our favourite moments.
Mention Me updates
Revolutionising referral with Ometria
With our partnership with Ometria, you can now implement personalised referral at scale. Enhance your customer experience and maximise referral conversions
Marketing trends
A guide to effective customer engagement (with real brand examples)
Covid has made customer engagement even more crucial for long-term revenue. Here's what it is, why it's important, and 8 tactics for marketing success.
People
Onboarding during Covid-19: a day in the life of a remote engineer
Joe, a software engineer at Mention Me, reveals what it's like to onboard remotely during a global pandemic and why he loves Mention Me's tech stack.
Marketing trends
Pandemic Impact: 5 Online Sales-Driving Sectors
Shops reopening on 15th June hasn't impacted new customer acquistion and retention for multi-channel and ecommerce brands across sectors as you might expect
Marketing trends
Marketing in a post-Covid world: the Stay-at-Home Heroes
Demand for gifts, fashion and beauty brands soared in lockdown. Here's how these sectors are performing and adapting to consumer behaviour now.
Brand advocacy
This one change will dramatically increase referrals to your brand
68% of consumers have recommended a brand in the past 6 months. But that might not include you – even if your customers love your products. Here's why.
Marketing trends
Marketing in a post-Covid world: the Nest-Builders
Demand for food & drink, health, and home & garden brands soared in lockdown. Here's how they're performing and adapting to consumer behaviour now.