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Mention Me Blog

Read on for the latest customer advocacy and marketing insights

Brand advocacy

Brand advocacy

Why Referrals are Important: The Psychology Behind Customer Recommendations

To optimize referral psychology, don't just offer financial incentives. Recognize the impact of social rewards in your referral marketing strategy.

Brand advocacy

Why a Customer Referral Scheme Should Be a Key Part of Your Marketing Strategy

Consumers believe recommendations from friends and family over all forms of advertising, so a referral program will capitalise on this sales opportunity.

Brand advocacy

8 A/B Tests to Optimise Your Referral Marketing Metrics in 2025

Discover 8 AB tests that have optimised referral marketing and retention performance for brands like PrettyLittleThing, Virgin Experience and FatFace.

Brand advocacy

Missing Out on Customer Advocates? Join 77% of Brands (Clone)

Discover DMA and Mention Me's report on Referral Marketing: Are You Creating Customer Advocates? Unveiling marketer perceptions vs. customer desires.

Brand advocacy

Gamified Referral Program: Do's and Don'ts

What does gamification mean in the context of referrals? Why AB testing might be better than gamification to increase customer acquisition via refer-a-friend.

Brand advocacy

Referral Customer Journey Optimization: 4 Steps to Succeed

If your referrals aren’t converting into new customers, you’re missing out on revenue. Discover how referral customer journey optimization can help you overcome this challenge and acquire loyal customers.

Brand advocacy

The Psychology of Referral: Cialdini’s 6 Weapons of Influence

Read Cialdini's six weapons of influence in successful referral marketing toolkit and how the psychology of referral increases conversion.

Brand advocacy

12 ways to smash targets in 2025 through referral marketing

From new customer acquisition to extending lifetime value, discover how referral marketing can help achieve your key business goals for 2025.

Marketing trends

Grow your customer base sustainably (in more ways than one)

In 2021, it's more important than ever to shout about your environmental and ethical practices. Find out how your brand can do it through referral.

Seasonal promotions

Friendship Day: The Next Consumer Retail Calendar Sensation

Putting your happy customers at the centre of your marketing strategy has never made more sense. Is it time your brand embraced the power of friendship?

Press releases

Bloom & Wild: 250K Bouquets Sold via Customer Referrals

Find out how online florist Bloom & Wild has accelerated growth through customer recommendations.

Marketing trends

Seven of the best brand campaigns in 2021

It's been another busy year, and marketers have been hard at work executing some stellar brand campaigns. Here are 7 of our favourites from 2021.

Seasonal promotions

Friendship Day: 75% Increase in New Customer Acquisition

We look at how brands ran referral campaigns for International Friendship Day to significantly increase their shares, orders, and customer acquisition.

Seasonal promotions

How to increase sales for your brand this Valentine’s Day

Learn how brands across various sectors are leveraging the revenue potential of Valentine's Day, even if they don't fall into the traditional gifting industry.

Brand advocacy

10 highlights from the Mention Me Awards 2020

On 1st October, we hosted the Mention Me awards ceremony to celebrate the very best in referral marketing. Here are our favourite moments.

Brand advocacy

Referral Marketing for Eco-Friendly Challenger Brands

Learn how eco-friendly challenger brands use referral marketing to boost customer acquisition, loyalty, and brand advocacy for sustainable growth.

Brand advocacy

Why you should build referral into your 2021 marketing plans

Refer-a-friend should form a key part of your marketing plan. Referred customers are often more valuable than those acquired via other sources with higher LTV.

Brand advocacy

6 mistakes killing your referral marketing programme

Referral can drive new customer acquisition, increase lifetime value and get people talking about your brand. But the truth is, it doesn't always work.

Brand advocacy

Travel Brands and the Great British Spending Priority

Travel brands face the challenge of standing out in a competitive market. Discover how to capture customers' attention and become their top choice in our guide.

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