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Mention Me Blog

Read on for the latest customer advocacy and marketing insights

Latest posts

Mention Me updates

Q&A with Mention Me's co-founders

Co-founders Andy Cockburn and Tim Boughton reveal their inspiration for Mention Me, how things have changed, and their plans for the future.

Brand advocacy

10 highlights from the Mention Me Awards 2020

On 1st October, we hosted the Mention Me awards ceremony to celebrate the very best in referral marketing. Here are our favourite moments.

Marketing trends

Pandemic Impact: 5 Online Sales-Driving Sectors

Shops reopening on 15th June hasn't impacted new customer acquistion and retention for multi-channel and ecommerce brands across sectors as you might expect

Marketing trends

Closing the gap between new and loyal customers post-Covid

With the pandemic increasing ecommerce activity yet decreasing consumer trust, a customer-centric brand marketing strategy is now more important than ever.

Customer retention: what it is, why it matters and how to calculate it

Customer retention matters just as much as new customer acquisition. Here's why it's time to prioritise existing customers in your business strategy.

Marketing trends

12 examples of brand marketing campaigns adapted to the Coronavirus

From refer-a-friend offers to out-of-home advertising, we explore how brands across sectors are increasing brand awareness and sales in the age of Covid-19.

Marketing trends

How Covid-19 is impacting fashion brands: a timeline

In March, retail sales dropped by 8.7%, the biggest loss on record. But online orders and referrals are rising as consumer appetite for fashion brands returns.

How referral delivers new customers to children's brand Muddy Puddles

Muddy Puddles' Marketing Director on how its refer-a-friend programme increases core metrics, during the Coronavirus pandemic and beyond.

Marketing trends

5 industries booming in sales & referrals during the Covid-19 pandemic

The Coronavirus pandemic isn't causing every business to suffer. For these 5 industries, it's increasing sales and revenue, supported by referral marketing.

Marketing trends

Brands taking a positive approach to the Covid-19 pandemic

The Coronavirus crisis is challenging businesses to address marketing differently and focus on long-term brand building. Brewdog and Pret are good examples.

Press releases

Mention Me Announces Senior Hires for London & Paris Offices

Referral and Retention marketing technology business Mention Me, announces a second raft of senior appointments across the business.

Mention Me updates

A week in the life of Andy, Co-Founder & CEO

Andy Cockburn, Mention Me CEO, discusses customer acquisition, retention, French brand pitches, and teamwork in his busy week.

Brand advocacy

Referral Marketing for Eco-Friendly Challenger Brands

Learn how eco-friendly challenger brands use referral marketing to boost customer acquisition, loyalty, and brand advocacy for sustainable growth.

Marketing trends

2,000 Consumers Reveal Their Most Trusted Marketing Channels

See how likely customers are to recommend your brand. Our Customer Advocacy Report 2023 reveals trusted advertising sources, referrable business traits, & more.

Brand advocacy

Why you should build referral into your 2021 marketing plans

Refer-a-friend should form a key part of your marketing plan. Referred customers are often more valuable than those acquired via other sources with higher LTV.

Press releases

Beyond Discounts: Attracting Black Friday Shoppers with More

Mention Me's third annual research report on Black Friday shopping trends reveals the sentiment, shopping habits, and expectations for the retail event.

Brand advocacy

6 mistakes killing your referral marketing programme

Referral can drive new customer acquisition, increase lifetime value and get people talking about your brand. But the truth is, it doesn't always work.

Press releases

Meet the people French consumers trust more than their partners

Our latest research into customer advocacy in France shows the real influencers on consumer buying decisions are those closer to home: our friends.

Marketing trends

6 ways your business can reach Gen Z

Your marketing strategy likely includes millennials, but what about Gen Z? This demographic already has a buying power of $44bn. Here's how to engage them.

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