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Read on for the latest customer advocacy and marketing insights

Latest posts

Emotional Loyalty: What It Is and How to Turn One‑Time Buyers into Fans Who Come Back

What is emotional loyalty? Learn how to turn one-time buyers into loyal customers with strategies that build trust, connection, and long-term retention.

Why Word of Mouth Will Beat Your Best Ad Campaign in 2026

Paid ads are getting less effective. Learn why word-of-mouth marketing drives higher trust, better conversions, and stronger long-term growth.

How to Build a Viral Referral Programme That Scales Past the First Email Blast

Learn how to build a viral referral marketing programme that scales beyond the first email. Discover proven tactics to drive sharing, growth, and measurable results.

How Referral Programmes Work in Real Life: From Sharing a Link to Measurable Revenue

Discover how referral programmes work, from sharing links to tracking revenue. Learn how rewards and attribution turn customer referrals into measurable growth.

Referral Marketing Strategy (2026): 7 Proven Tactics to Cut CAC

Learn how to build a referral marketing strategy that reduces CAC by up to 70%. Discover 7 proven tactics, real brand examples, and best practices for 2026.

Shopify Refer-a-Friend: 7 Mistakes Killing Your Referral Programme

Set up your Shopify refer-a-friend programme, but seeing no results? Here are 7 mistakes hurting it, and how to fix each one.

Top ReferralCandy Competitors and Alternatives in 2026

Evaluating ReferralCandy competitors? Compare the 12 top referral platforms by pricing, features, ROI, and integrations to find your best fit in 2026.

Retention

Customer Acquisition and Retention: Which Drives Growth?

Customer acquisition and retention work together through advocacy. Learn why retention costs less, delivers higher ROI, and turns loyal customers into growth engines.

Retention

The Top 10 Customer Retention Metrics for 2026

Explore the best customer retention metrics to help your brand retain your most valuable customers in 2026 and beyond.

Top 5 Talkable Alternatives in 2026 to Grow Your Revenue

Explore the top 5 Talkable alternatives in 2026 to grow your revenue by [X] times using smarter referral, loyalty, and word-of-mouth marketing tools.

Brand advocacy

Bank Referral Programmes in 2026: Incentives, UX and Differentiation That Drive Qualified Sign-Ups

In the crowded landscape of financial services, just having a referral program is not enough. We share the best practises to make referral a differentiator.

Customer advocacy

How Beauty Brands Turn Customer Loyalty into Advocacy and Growth

Exploring Customer Loyalty in the Beauty Industry. Discover strategies to foster lasting connections and drive growth in the competitive beauty landscape.

Marketing trends

A Guide to Effective Customer Engagement Strategies (With Real Brand Examples)

Read our guide to effective customer engagement strategies with real brand examples, and much more.

Brand advocacy

Why Referrals are Important: The Psychology Behind Customer Recommendations

To optimize referral psychology, don't just offer financial incentives. Recognize the impact of social rewards in your referral marketing strategy.

Retention

How to Drive Customer Retention with Advocacy Marketing

Learn how customer advocacy fuels retention and unlocks deeper insights into your consumer base. This guide explains advocacy marketing strategies to identify high-value customers, personalise communication, and improve customer experiences for sustained business growth.

Customer advocacy

How to Increase Customer Lifetime Value CLTV with Referral Marketing

As well as drive new customer acquisition, referral can significantly increase customer lifetime value and deliver measurable return on investment (ROI).

Customer Retention Strategies to Growth Your Business

In a post-COVID world, loyal customers are essential for business success. Discover 5 customer retention strategies to reduce marketing costs & drive growth.

AI Discovery IQ: How to Stay Relevant in The Age of AI Search

Read about our new tool, AI Discovery IQ, providing a discoverability score for AI search and the quick fixes you need to stay relevant.

Affiliate Marketing vs. Referral Marketing: What’s the Difference?

Affiliate marketing vs referral marketing: What's the difference? Find out which channel is best for your business with our detailed guide.

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