Sometimes a chart isn't enough to communicate the data on its own. Annotations feature lets you add notes to your chart timelines to understand the story behind your chart better. By recording key events that have happened, for example, new campaign launches, or website or management changes, you will have the context you need to perform your analysis from last month or even last year.

It’s been another productive month here at Mention Me. Read on for the highlights, as well as a sneak peek of exciting upcoming developments.

With a new year comes new improvements to our platform. Read on for the highlights, as well as a sneak peek of exciting upcoming developments.

Spanning Black Friday, Christmas and the Boxing Day sales, the golden quarter represents a valuable time for you to drive sales and acquire new customers.

Despite the tough economic climate, last quarter saw record retail sales growth. Changing consumer behaviour and tier restrictions mean ecommerce sales are set to explode over the coming month. Especially for brands with a referral marketing programme. 

Welcome to this month’s product updates! Scroll on for the highlights and a sneak peek of what’s coming soon.

Following the launch of your new dashboard and integrations in August, it’s been another productive month here at Mention Me.

Read on to discover what we’ve been up to since then to support you.

Our main dashboard has a new look and feel.

Designed with you in mind, our tools and features equip you to get even more out of the platform. Get ready to drive your strongest ROI yet.

This month’s update is packed full of new features to drive even better results for your referral and retention programmes. Read on to discover them.

What do you think of our latest updates? Let us know.

For the first time, brands can promote personalised referral at scale. We’ve partnered with customer marketing platform Ometria to revolutionise the martech space and empower marketers to enhance the customer experience and maximise referral conversions.

Referral works slightly differently in a non-retail setting. Typically in retail, when your customer refers a brand to someone, they instantly get a discount code to use for their first purchase. 

Our product and engineering teams have been hard at work delivering quality releases this month. We’ve got a lot more to share in the coming months but for now, here are some of the key improvements.

Referral marketing is all about incentivising your existing customer base to encourage their friends to come and buy from you as new customers. 

In the current climate, we’re working harder than ever to make our platform powerful and easy to use.

We’re releasing more exciting changes soon (including some big ones!), so keep an eye out for them. In the meantime, here’s a breakdown of our recent releases.

Want to roll out your referral programme to international markets? Now you can. Following client feedback, we’ve added more locales.

The newly improved integrations log page enables you to search and view status of your integrations more easily. 

We've done lots of updates to the current repeat performance dashboard making it easier for you to track and monitor your business performance.

Here are some of the latest updates:

Developed by Bain & Company, Net Promoter Score® (NPS®) is a proven metric for measuring customer sentiment, satisfaction and loyalty.

SFTP (SSH File Transfer Protocol or Secure File Transfer Protocol) is an easy way to automate data sharing between your company and Mention Me. This is particularly useful, for example, if you need to tell us which new customers are eligible for a reward on a daily basis.

The Repeat Performance dashboard presents insights into core metrics including repeat purchase rates, average order values, and overall repeat revenue.

Customer acquisition is getting harder. Brands invest time and money, yet just 20% of customers return after their first transaction. Mention Me Retain changes that.