What's New

Discover latest features, improvements and tips to help drive your referral and retention programmes forward.

product release notes header

Product release notes for February-March 2021

  

It’s been another productive month here at Mention Me. Read on for the highlights, as well as a sneak peek of exciting upcoming developments.

AVAILABLE NOW

  • Platform:

Preview section. Understanding and improving your referral customer journey just got simpler with our unique preview section.

You can now see the exact journey your customers will take and identify what you need to do next, saving you time and making it easier to share this information with colleagues.

Watch our two-minute video for a quick introduction and check out our How to use your improved preview section page to make the most of it.

Campaign in reports. It’s now easier to get more granular reporting per market in reports.

Simply select “Yes” under “Include Campaign column in reports” to include this field across all downloadable reports.campaign option in report downloads

Predictive segmentation. Segment your customers by gender on the order confirmation page, enabling you to customise your messages accordingly (only available to Mention Me Refer+ clients).

  • Integrations:

Partners directories. Our fast-growing network of partners provides you with access to market-leading solutions and businesses. So you can achieve bigger goals with less resources.

And it’s now easier to get all the information you need about them. We’ve just launched two directories, one for our solutions partners and one for our tech partners.

In each directory, you’ll be able to:

  • See at-a-glance who we partner with
  • Quickly refine your search for the ideal partner with our handy filters
  • Get matched with the right partner - let us do the work to help you find a partner that fits your needs
  • Delve into each partnership further, with a dedicated partner page for further details and the ability to contact the partner directly

Check out our solutions and tech partners directories now!Partners directory

COMING SOON

  • Manage all your campaigns more efficiently with a cleaner, easier to use campaigns section
  • Compare offer previews more easily with an updated view of the Simulate page
  • Get clearer AB test results when experiments reach significance, for both referral and repeat metrics

That’s not all. We’ve got a couple of thought leadership pieces that might be of interest:

  • Check out our 5 industries (still) thriving in the Coronavirus lockdown blog post. At the start of the pandemic, online orders rocketed for the industries improving life in lockdown. Almost one year on, we explore how these industries are faring now.
  • Watch the 30-minute recording of our webinar on How to turn your customer base into an engine of growth. It includes tips for creating amazing customer experiences, reasons people are (or aren't) recommending your brand, and the latest consumer behaviour insights. All packed into a short and sweet webinar designed to grow your business.

Last but not least, we’ve got some exciting developments around segments in the pipeline. We’d love for you to get involved as a beta tester and hear your thoughts on this project. Sign up now.

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