What's New

Discover our latest features, improvements and tips for driving your referral programme forward.

Product release notes for September

Posted by Anca Filip on Sep 30, 2020 2:25:42 PM

Following the launch of your new dashboard and integrations in August, it’s been another productive month here at Mention Me.

Read on to discover what we’ve been up to since then to support you.

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The new dashboard is now live!

Posted by Anca Filip on Sep 4, 2020 8:00:00 AM

Our main dashboard has a new look and feel.

Designed with you in mind, our tools and features equip you to get even more out of the platform. Get ready to drive your strongest ROI yet.

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Product release notes for August

Posted by Anca Filip on Aug 27, 2020 8:03:07 AM

This month’s update is packed full of new features to drive even better results for your referral and retention programmes. Read on to discover them.

What do you think of our latest updates? Let us know.

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Webinar: Connect your acquisition & advocacy tools to increase customer lifetime value post-Covid

Posted by Giles Harrison on Aug 24, 2020 10:31:21 AM

Last week, we hosted a webinar on how connect your acquisition & advocacy tools to increase customer lifetime value post-Covid. Despite acquiring significantly more customers during lockdown, many businesses are struggling to encourage shoppers to return. 

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New partnership: Revolutionising referrals with Ometria

Posted by Jocelyn Toonders on Aug 18, 2020 9:00:00 AM

For the first time, brands can promote personalised referral at scale. We’ve partnered with customer marketing platform Ometria to revolutionise the martech space and empower marketers to enhance the customer experience and maximise referral conversions.

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Video: Referral Journey for Non-Retail Businesses

Posted by Oscar Murray on Jul 8, 2020 11:18:06 AM

Referral works slightly differently in a non-retail setting. Typically in retail, when your customer refers a brand to someone, they instantly get a discount code to use for their first purchase. 

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Product release notes for June

Posted by Anca Filip on Jun 30, 2020 4:19:25 PM

Our product and engineering teams have been hard at work delivering quality releases this month. We’ve got a lot more to share in the coming months but for now, here are some of the key improvements.

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Introducing the new Mention Me Knowledge Base

Posted by Arbie Rodriguez on Jun 9, 2020 5:15:13 PM

Have a question on using the Mention Me platform? Find the answer in record time with our new support portal, the Knowledge Base.

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Video Tutorial: Understanding the referral journey

Posted by Tilly Waterworth on May 14, 2020 10:35:34 AM

Referral marketing is all about incentivising your existing customer base to encourage their friends to come and buy from you as new customers. 

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Product release notes for April

Posted by Anca Filip on Apr 29, 2020 10:11:27 AM

In the current climate, we’re working harder than ever to make our platform powerful and easy to use.

We’re releasing more exciting changes soon (including some big ones!), so keep an eye out for them. In the meantime, here’s a breakdown of our recent releases.

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More locales added

Posted by Anca Filip on Mar 29, 2020 11:06:17 AM

Want to roll out your referral programme to international markets? Now you can. Following client feedback, we’ve added more locales.

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Integrations log page updated

Posted by Anca Filip on Mar 29, 2020 11:05:28 AM

The newly improved integrations log page enables you to search and view status of your integrations more easily. 

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Mention Me's commitment to supporting businesses during Covid-19

Posted by Andy Cockburn on Mar 19, 2020 2:33:55 PM

A message from Andy Cockburn, CEO and Co-Founder at Mention Me.

During this unprecedented time, I wanted to personally reassure and update our community.

Mention Me's commitment to providing the highest level of service remains unchanged. Our clients can continue to rely on our technology and support, now and in the future.

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Webinar video: How to increase brand loyalty, customer lifetime value & repeat order revenue

Posted by Giles Harrison on Mar 10, 2020 3:14:40 PM

Last week, we hosted our first Mention Me Retain webinar on how to increase brand loyalty, customer lifetime value & repeat order revenue. If you tuned in, we hope you found it interesting – it was great to host so many of you and answer your questions.

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Free webinar: How to increase brand loyalty, customer lifetime value & repeat order revenue

Posted by Nick Barraclough on Feb 25, 2020 1:29:55 PM

Want to increase brand loyalty, customer lifetime value, and repeat revenue? Good news: you're invited to our first Mention Me Retain webinar on how to do just that.

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Breakfast Workshop: The Fundamentals of Referral Success

Posted by Simon Dring on Feb 20, 2020 11:44:58 AM

Want to join our breakfast workshop on 26th February? It's a free, in-person workshop engineered to help you grow your referral programme. 

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Webinar: Touchpoints & Promotions and AB Testing

Posted by Arbie Rodriguez on Dec 16, 2019 10:15:01 AM

Thanks for attending our Touchpoints & Promotions and AB Testing webinar. If you tuned in, we hope you found it useful. 

Here are some of the key takeaways from the webinar:

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Webinar: Psychology of Sharing and Incentive Strategy

Posted by Arbie Rodriguez on Nov 15, 2019 4:33:16 PM

We loved hosting yesterday's webinar on the Psychology of Sharing & Incentive Strategy. If you tuned in, we hope you found it interesting and had your questions answered.

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Join our webinar on the 14th November!

Posted by Arbie Rodriguez on Nov 4, 2019 8:40:54 AM

Join our live webinar on the Psychology of Sharing & Incentive Strategy at 11am on Thursday 14th November.

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Black Friday & Beyond Webinar Video

Posted by Arbie Rodriguez on Oct 23, 2019 1:44:51 PM

Thanks to those who attended our Black Friday & Beyond webinar yesterday. We hope you found it useful and inspirational.

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Two-Factor Authentication Security

Posted by Arbie Rodriguez on Aug 9, 2019 5:04:24 PM

Two-factor authentication (2FA), which adds another layer of security by asking users to verify their identities through a separate method, such as a code sent to their phone, when entering their username and password. To take part in our pilot as we roll out this new feature, please fill out the form below.

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DPA Agreement

Posted by Arbie Rodriguez on Aug 9, 2019 4:48:24 PM

By providing you with refer-a-friend services, Mention Me acts as a data processor. To help you meet GDPR requirements, we provided you with a GDPR-compliant DPA to complete and sign back in December.

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Protecting Your Customers' Data

Posted by Arbie Rodriguez on Aug 9, 2019 4:46:28 PM

Here at Mention Me, we take data security seriously and are proud to be ISO27001 certified. Trust is at the heart of what we do – this is more true than ever when it comes to customers’ data. So we’re here to support our clients, every step of the way.

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