Referral marketing | Sophia King

Marketing trends

A Guide to Effective Customer Engagement Strategies (With Real Brand Examples)

Read our guide to effective customer engagement strategies with real brand examples, and much more.

Customer Retention Strategies to Growth Your Business

In a post-COVID world, loyal customers are essential for business success. Discover 5 customer retention strategies to reduce marketing costs & drive growth.

Brand advocacy

Referral Customer Journey Optimization: 4 Steps to Succeed

If your referrals aren’t converting into new customers, you’re missing out on revenue. Discover how referral customer journey optimization can help you overcome this challenge and acquire loyal customers.

Customer advocacy

Unleashing Wellness Warriors: The hidden advocates of the supplement industry

For travel & hospitality brands, summer is a golden opportunity to increase revenue and acquire valuable customers. Here's how to make the most of it.

Marketing trends

8 Effective Customer Engagement Strategies with Real Brand Examples

Learn proven customer engagement strategies with real examples. Boost loyalty, retention, and advocacy with our expert guide.

Seasonal promotions

Here's how to reach your ideal consumers this Black Friday

Change your approach this Black Friday to launch a fully optimised, multi-channel acquisition strategy that keeps on growing your business.

Customer advocacy

Why Existing Customers are the Ticket to Success for Travel and Hospitality Brands

How banks and insurance firms can evolve their marketing strategies to acquire and retain high quality customers that drive profitable revenue.

Seasonal promotions

The Golden Quarter: what Q4 2022 means for retailers in 2023

Find out how you can use learnings from Q4 2022 to drive success in 2023.

The Advocacy Awards: February's shortlist and winners

Find out who picked up the accolades for Best Campaign Pivot and Advocate of the Month in this month's Advocacy Awards.

Mention Me updates

Mention Me opens Boston office with new team

Find out about the team leading the US charge in our new Boston office.

Press releases

Press Release: Fred Reichheld Joins Mention Me as an Advisor

The best-selling author and creator of NPS will help drive forward our mission to realise the true value of customer advocacy for ecommerce brands.

Customer advocacy

Why it’s time for luxury brands to leverage customer advocacy

Unlock the secrets behind sustainable growth as brands like Farfetch & Charlotte Tilbury leverage customer advocacy. Learn how to replicate their success.

Customer advocacy

9 questions to ask your referral marketing provider

Discover the essential questions to find your perfect referral platform, from getting set up to A/B testing and acquiring high lifetime value customers.