Our product and engineering teams have been hard at work delivering quality releases this month. We’ve got a lot more to share in the coming months but for now, here are some of the key improvements.
Product release notes for June
Video Tutorial: Understanding the referral journey
Referral marketing is all about incentivising your existing customer base to encourage their friends to come and buy from you as new customers.
Product release notes for April
In the current climate, we’re working harder than ever to make our platform powerful and easy to use.
We’re releasing more exciting changes soon (including some big ones!), so keep an eye out for them. In the meantime, here’s a breakdown of our recent releases.
More locales added
Want to roll out your referral programme to international markets? Now you can. Following client feedback, we’ve added more locales.
Integrations log page updated
The newly improved integrations log page enables you to search and view status of your integrations more easily.
Repeat performance dashboard - updated
We've done lots of updates to the current repeat performance dashboard making it easier for you to track and monitor your business performance.
Here are some of the latest updates:
NPS® survey and feedback tool for Retain
Developed by Bain & Company, Net Promoter Score® (NPS®) is a proven metric for measuring customer sentiment, satisfaction and loyalty.
Data transfer via SFTP
SFTP (SSH File Transfer Protocol or Secure File Transfer Protocol) is an easy way to automate data sharing between your company and Mention Me. This is particularly useful, for example, if you need to tell us which new customers are eligible for a reward on a daily basis.
Customer repeat performance dashboard for Retain
The Repeat Performance dashboard presents insights into core metrics including repeat purchase rates, average order values, and overall repeat revenue.
Introducing Mention Me Retain, our customer retention product
Customer acquisition is getting harder. Brands invest time and money, yet just 20% of customers return after their first transaction. Mention Me Retain changes that.
