In this episode we spoke with Ron Holt, founder of Pink Zebra Moving.
Ron discussed his unique journey to founding the world's first happy removal company and why he's putting customer love at the very core of the business.
During our chat, Ron shared inspirational stories of how Pink Zebra are making their customers lives better, the impact this has on the business and how he and his executive team measure CX success.
Ron Holt is the Founder of Pink Zebra Moving. His company aims to disrupt the local moving industry by providing a better, more positive customer experience. From surprise meals prior to move day to fun antics at unexpected times, Pink Zebra Moving wants to make moving fun for its customers. The company currently serves 9 markets and plans to open between 10-15 new locations per year over the next five years. Prior to this business, Holt grew Two Maids & A Mop from one single location into nearly 100 franchise locations across the country before exiting to focus on Pink Zebra Moving. He graduated from the University of Georgia and currently resides in Birmingham, AL with his wife and two kids.