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Harness the exponential power of your fans

Engage your best customers, acquire new ones and hit every one of your KPIs with Referral Engineering®

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34%

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$2bn revenue for customer-obsessed brands

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LTV  CAC – 17

Create and activate loyal brand fans 

Identify your customer advocates and acquire more like them through word-of-mouth and tracked referrals.

Rebalance growth through organic and paid channels

Take a scalable, cost-effective approach to acquiring high-quality customers at low cost, reducing your reliance on paid channels.

Transform the economics of your customer marketing

Exponentially outgrow your competitors by driving more organic traffic to your website, higher quality inbound customers and stronger retention rates.

 

LTV  CAC – 17

Create and activate loyal brand fans 

Identify your customer advocates and acquire more like them through word-of-mouth and tracked referrals.

LTV  CAC – 20

Rebalance growth through organic and paid channels

Take a scalable, cost-effective approach to acquiring high-quality customers at low cost, reducing your reliance on paid channels.

panel_1

Transform the economics of your customer marketing

Exponentially outgrow your competitors by driving more organic traffic to your website, higher quality inbound customers and stronger retention rates.

 

Trusted by G2 reviewers 

 

users-love-us-4fca521cb6d80c30d02e3df6bd0013f5395fb3ae22e81b3e3608e258d8feba63
medal (11)
Momentum Leader Winter
icons_01 30%

Acquire up to 30% more new customers who spend 11% more and are 5x more likely to refer onwards

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Inject advocacy data into marketing channels such as Meta to acquire high-quality customers with 15% lower CPA 

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Join the businesses prioritizing customer love and outperforming the market 3x

Puma

Driving explosive growth and unique insights for PUMA

Read the case study >


Puma-1

 

Puma

Driving explosive growth and unique insights for PUMA

Read the case study >


Puma-1

 

“By integrating customer advocacy data, we’ve changed how we segment and communicate to our customer base. It’s helped us identify who our biggest advocates and most loyal customers are, helping us to overcome rising paid media and acquisition costs.”

David Witts-1

David Witts

Senior CRM Manager Ecommerce Europe

"Within three months of switching from in-house to Mention Me, we were acquiring 8% of customers through referral. We feel very confident about it as a channel for driving sustainable growth, and are planning how we can further optimize our customer experience to drive even higher profit margins. Referral is a great way to surprise and delight our customers."

Maggie Harriman

Maggie Harriman

Head of Integrated Marketing

"You’re not trying to find your next biggest-spending customer. You’re building a funnel of customers that will incrementally drip feed your sustainable business growth.”

Suriya L

Suriya Liensavanh

Global Head of CRM

"An essential ingredient for sustainable growth."

Endorsed by Fred Reichheld, NPS creator and loyalty guru

Learn more >


"An essential ingredient for sustainable growth."

Endorsed by Fred Reichheld, NPS creator and loyalty guru

Learn more >


Resources to get you started

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EBOOK

The Ultimate Guide to Customer Advocacy

Strategic guidance, insights and tactics to help transform your customer economics.

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CASE STUDY

How East Fork turns brand fans into repeat customers

The US pottery brand are nurturing advocacy to keep their customers coming back and bringing their friends.

A-Z of Customer Advocacy ebook

GUIDE

The A-Z of Customer Advocacy

How to turn customer advocacy into an unbeatable growth driver.

Ready to transform your business through the power of customer advocacy? 

 

Talk to Sales


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Ready to transform your business through the power of customer advocacy? 

 

Talk to Sales


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