Drive repeat transactions with Mention Me Retain

Use our customer retention solution to increase engagement, lifetime value and repeat order revenue

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HOW IT WORKS
Mention Me Retain - the leading customer retention solution

Mention Me Retain increases repeat revenue

Seamlessly integrate with

two Javascript tags and minimal tech work

Interact with customers as real people

Serve highly targeted messages to the right people at the right time to drive lifetime value

  • Use engagement messages to learn about and interact with customers
  • Drive desired actions like buying again or upselling
  • Communicate your brand values to increase loyalty and repeat revenue
Examples of customer engagement messages
Customer segmentation options

Segment customers & tailor their journeys

Create seamless user experiences rooted in NPS feedback and A/B testing insights

  • Combine 25+ segmentation options in thousands of ways
  • Build strategic customer segments based on data including order number, order value and total spend

Take A/B testing to the next level

Drill down into exactly what works, then convert insights into actions that build lifetime value

  • Easily create and run sophisticated A/B and multivariate tests to increase revenue
  • Experiment at every stage of the customer lifecycle, from homepage to post-purchase, to optimise performance
AB testing engagement messages
Reporting dashboard - retention & engagement metrics

Track & optimise campaign performance

Manage your campaigns in real-time with our intuitive reporting dashboard

  • Get core metrics at a glance, including customer satisfaction, repeat orders and overall revenue

Beat your customer retention targets

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How it works

5x

New customer acquisition is 5x more expensive than retention

40%

Existing customers are 40% more likely to buy your products

95%

Increasing customer retention by 5% can increase company revenue by 25-95%

Expert Client Success team

Award-winning

Award-winning

Recognised by awards including The Drum’s 50 under 30 and a Bronze Stevie

Best-practice guidance

Best practice guidance

Hands-on management and advice rooted in working with 400+ brands

Customer support

Responsive customer support

Ready to resolve issues and keep your customer journey running smoothly

Rachel Glynn from Radley

Real results

“Implementing Mention Me Retain couldn’t have been simpler and has been so well supported. The programme delivers commercial results, but its biggest benefit is customer engagement. As a lifestyle brand, being able to continue the customer journey one-on-one beyond the first purchase is really inspiring.” 

  • Rachel Glynn
  • Head of Ecommerce
  • Radley
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your most powerful results yet

Combine Mention Me Refer and Retain to take your business growth to the next level. No integration required for existing clients.