Drive repeat transactions with Mention Me Retain
Use our customer retention solution to increase engagement, lifetime value and repeat order revenue
Mention Me Retain increases repeat revenue
Seamlessly integrate with two Javascript tags and minimal tech work
Interact with customers as real people
Serve highly targeted messages to the right people at the right time to drive lifetime value
- Use engagement messages to learn about and interact with customers
- Drive desired actions like buying again or upselling
- Communicate your brand values to increase loyalty and repeat revenue
Segment customers & tailor their journeys
Create seamless user experiences rooted in NPS feedback and A/B testing insights
- Combine 25+ segmentation options in thousands of ways
- Build strategic customer segments based on data including order number, order value and total spend
Take A/B testing to the next level
Drill down into exactly what works, then convert insights into actions that build lifetime value
- Easily create and run sophisticated A/B and multivariate tests to increase revenue
- Experiment at every stage of the customer lifecycle, from homepage to post-purchase, to optimise performance
Track & optimise campaign performance
Manage your campaigns with our intuitive reporting dashboard
- Get core metrics at a glance, including customer satisfaction, repeat orders and overall revenue
Your complete guide
to customer retention
Packed full of insights on how to engage your customers so they spend more, return often, and recommend your brand to others.
5x
New customer acquisition is 5x more expensive than retention
40%
Existing customers are 40% more likely to buy your products
95%
Increasing customer retention by 5% can increase company revenue by 25-95%
Expert Client Success team
Award-winning
Recognised by awards including The Drum’s 50 under 30 and a Bronze Stevie
Experienced strategists
Hands-on management and advice rooted in working with 400+ brands
Responsive customer support
Ready to resolve issues and keep your customer journey running smoothly
Real results
“Implementing Mention Me was simple. The team took care of everything, from the customer journeys to designs, aligning every element with our business goals. We’ve been able to learn about our customer segments and serve highly targeted campaigns that drive results – including increasing repeat order revenue from low-value first-time customers by 7%. All this is supported by best-in-class guidance so we can continuously optimise our programme.”
- CLAIR MASSON
- Head of Ecommerce Trading,
- Schuh
your most powerful results yet
Combine Mention Me Refer and Retain to take your business growth to the next level. No integration required for existing clients.