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Harness the exponential power of your fans

Engage your best customers, acquire new ones and hit every one of your KPIs with Referral Engineering®

Get Started Discover Referral Engineering
cooking couple referral offer example
34%

Share
Rate

4.5m referrals and $1.5bn revenue for customer-obsessed brands

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Acquire high-quality customers

Cutting-edge Name Share® and A/B testing by cohort technology let you identify and engage your best customers – and acquire more like them.

Gather (and act on) first-party referral data across platforms

Use Referral Intelligence® to amplify your martech stack and deliver best-in-class customer experiences that nurture advocacy.

Get strategic advice from award-winning Referral Experts

From onboarding, design and operational support to strategic planning and tailored workshops, our team is here to keep your programme performing at its best.

Meet the team >

Open a scientific, high- performance channel

Go live in 30 days (or less) and spend just one hour a week managing your programme, supported by best practice guidance, industry insights and day-to-day campaign management.

See case studies >

Custom Size – 1 8%

Increase in new customer acquisition (rising to as much as 30% with strategic optimisation)

Custom Size – 5 11%

Referred customers spend 11% more on their first order

Custom Size – 6 5x

Referred customers are 5x more likely to refer others

Custom Size – 7 4x

A/B testing by cohort increases referred customer acquisition 4x in the first 6 months

Bloom & Wild

 

How Bloom & Wild generated £17m of sales through Referral Engineering®

See more case studies >

HubSpot Video
Bloom & Wild

 

How Bloom & Wild generated £17m of sales through Referral Engineering®

See more case studies >

HubSpot Video
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"We're increasing repeat purchases and acquiring high-quality customers through referral. Propensity to Refer® machine-learning adjusts our targeting strategy, showing our customers content they’re more likely to engage with and delivering data-driven insights. I can’t wait to see what we achieve next.”

Linda Cusack, Fatface

Linda Cusack

Digital CRM Manager

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"Referral has become one of our most reliable channels for acquiring high-quality new customers. On average, our referred customers spend 39% more (within the first six months) and are 6x more likely to introduce friends. It’s the ideal solution for acquiring new customers while making existing ones feel special."

julia-deutsch

Julia Deutsch

Senior Global Digital Marketing Manager

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"Mention Me requires a small percentage of budget compared to the wider marketing mix, yet delivers strong revenue and invaluable insights. It’s absolutely been a wise investment for PUMA."

David Witts

David Witts

Senior CRM Manager E-Commerce Europe

Resources to get you started

Big Book@2x

GUIDE

The Big Book of Referral Engineering® Applications

19 ways our data-driven approach to referral can unlock growth for your brand.

50 referral programs@2x-1

LOOKBOOK

A Grand Tour of 55 Referral Programmes

Get a look at how referral works for brands in industries ranging from fashion to finance.

Psychology of referral@2x-2

GUIDE

A Guide to the Psychology of Referral

Understand the principles influencing customer recommendations of your brand.

Ready to embrace the powerful capability of Referral Engineering® for your brand?

 

Talk to Sales

CTA_2x-2 2

 

Ready to embrace the powerful capability of Referral Engineering® for your brand?

 

Talk to Sales

CTA_2x-2 2

 

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