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Harness the exponential power of your fans
Engage your best customers, acquire new ones and hit every one of your KPIs with Referral Engineering®
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Rate
4.5m referrals and $1.5bn revenue for customer-obsessed brands
8%
Increase in new customer acquisition (rising to as much as 30% with strategic optimisation)
11%
Referred customers spend 11% more on their first order
5x
Referred customers are 5x more likely to refer others
4x
A/B testing by cohort increases referred customer acquisition 4x in the first 6 months
“We’ve gained valuable insight into how to engage our customers and build lifetime value. Since implementing our programme, we’ve significantly increased core marketing metrics. Mention Me provides excellent ROI as a marketing channel.”
Steph Powell
Global Digital Acquisition Manager
"Referral has become one of our most reliable channels for acquiring high-quality new customers. On average, our referred customers spend 39% more (within the first six months) and are 6x more likely to introduce friends. It’s the ideal solution for acquiring new customers while making existing ones feel special."
Julia Deutsch
Senior Global Digital Marketing Manager
“Since switching from in-house referral to Mention Me, we’re acquiring 4x more customers through this channel and serve a smoother and more sophisticated journey.”
Hannah Graham
Senior Growth Manager
Amplify performance across your marketing stack
Our partner network empowers you to streamline activity, so your first-party referral data can enhance performance across marketing channels.
Resources to get you started
GUIDE
The Big Book of Referral Engineering® Applications
19 ways our data-driven approach to referral can unlock growth for your brand.
LOOKBOOK
A Grand Tour of 55 Referral Programmes
Get a look at how referral works for brands in industries ranging from fashion to finance.
GUIDE
A Guide to the Psychology of Referral
Understand the principles influencing customer recommendations of your brand.
