What's New

Discover our latest features, improvements and tips for driving your referral programme forward.

Anca Filip

Anca Filip

Recent Posts

Repeat performance dashboard - updated

We've done lots of updates to the current repeat performance dashboard making it easier for you to track and monitor your business performance.

Here are some of the latest updates:


NPS® survey and feedback tool for Retain

Developed by Bain & Company, Net Promoter Score® (NPS®) is a proven metric for measuring customer sentiment, satisfaction and loyalty.


Data transfer via SFTP

SFTP (SSH File Transfer Protocol or Secure File Transfer Protocol) is an easy way to automate data sharing between your company and Mention Me. This is particularly useful, for example, if you need to tell us which new customers are eligible for a reward on a daily basis.


Customer repeat performance dashboard for Retain

The Repeat Performance dashboard presents insights into core metrics including repeat purchase rates, average order values, and overall repeat revenue.


New Reporting Metric: Overall Conversion

We've added a new Overall Conversion Rate metric, as a ratio of enrolled customers over qualified referees.


Homepage Promotion

You can now see instructions for how to set up homepage promotion in the integration instructions sidebar.


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