Ometria, world leaders in retention marketing, recently analysed over 20 billion customer data points from nearly a decade of working with some of the world’s fastest-growing retailers. In looking to find patterns and signals in customer behaviour that can predict future growth and performance, they found insights that challenge our fundamental assumptions about customer behaviour. Join this webinar to find out what they are, and how to act upon them.
You will learn:
- The data problem behind new consumer behaviours
- How to deliver an amazing customer experience in the current climate
- Brand new insights on retention in retail that you can use in your marketing
