Moss Bros case study

Having driven millions of pounds in referral revenue over the past five years, Moss Bros wanted to reach – and convert – even more people with Mention Me.

So the brand set up Smart Experiment (available as part of our Optimise package) to target customers based on their readiness to refer.

Learn how Moss Bros is driving powerful results including:

  • 20% of referrals converting into new customers

  • AOV for referred customers being 14% higher than non-referred

  • High propensity to refer customers sharing 6x more


Download our case study now.

Moss Bros

"Smart Experiment lets us engage with every customer. Referral brings new customers in, then targeted offers turn shoppers into repeat customers. It’s the best of both worlds."



Digital Marketing Manager, Moss Bros


Download our Moss Bros case study