Last week, we hosted a webinar on how connect your acquisition & advocacy tools to increase customer lifetime value post-Covid. Despite acquiring significantly more customers during lockdown, many businesses are struggling to encourage shoppers to return.
The webinar explored how to overcome this challenge and create loyal advocates for your brand. Don't worry if you missed it! You can now access the full webinar recording by clicking the button below. Or if you'd rather check out the presentation slides, click here.
Here are some of webinar highlights:
- The impact of Covid-19 on acquisition and retention rates for different sectors
- Customer retention tactics with real brand examples
- How to connect acquisition and retention strategies for long-term success