How Mention Me Retain works

Deliver the right message to the right person, every time. Increasing your customer engagement, lifetime value and repeat order revenue.

 
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Strategically segment customers

Group customers based on variables like spend, recency and NPS

Choose key touchpoints

Drive action throughout the customer journey, from the
'my account' section to order confirmation

Show tailored messages

Highly target customers at your chosen touchpoints with messages relevant to their needs and desires

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customer referral

Referral

Incentivise customers to recommend your brand to others

customer engagement

Engagement

Interact with customers in meaningful ways, like asking for NPS feedback

repeat purchase

Drive action

Encourage specific actions, from buying again to downloading your app

brand affinity

Brand affinity

Bring your brand values to life to increase customer loyalty and repeat revenue

 
 
 
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Track. Analyse. Optimise. Repeat

Use advanced AB testing across segments to continuously increase customer satisfaction and retention rates